SPELEOLOGY

GUIEDED TOURS IN LAS PALOMAS LAVA TUBE

Explore the largest volcanic tube from the San Juan Volcano eruption (1949). The adventure is divided into two parts:

  • Educational tour: A 430-meter walk along a walkway over solidified lava, where we will learn how this unique landscape was formed.
  • Cave exploration: We will venture 280 meters down the slope into a natural environment without artificial lights, discovering the secrets of the underground with our expert guides.
  • Total duration: Approximately 2 hours.
  • Walkway tour: 30-45 minutes.
  • Cave exploration: 30-45 minutes.
Important note: Please arrive 10-15 minutes before the scheduled time for equipment delivery (helmets and caps) and safety briefings.

What you must bring (REQUIRED):

  • Footwear: Hiking boots or sturdy sports shoes. The lava floor is very abrasive. Sandals or open-toed shoes are not allowed.
  • Clothing: The indoor temperature is 17ºC. We recommend warm clothing and sunscreen for the outdoor section.

What we provide:

  • Caving helmet with autonomous lighting.
  • Disposable hygienic cap.
  • Small groups: Maximum 15 people per slot.
  • Minimum age: 6 years old (recommended from 8 years old).
  • Physical condition: Not suitable for people with reduced mobility. The ground is uneven, and there are low-ceiling sections where crouching is required.
  • Safety: Guides reserve the right of admission if they consider someone is not fit to navigate the cave safely.

1. By the Company

In Canary Live Experience, safety is our top priority. The company reserves the right to modify or cancel the activity due to causes beyond its control or force majeure:

  • Safety and Weather: Heavy rain alerts (risk of leaks), landslides, or road closures by authorities.
  • Operations: Maintenance work or not reaching the MINIMUM GROUP SIZE of 4 people established for this activity.

In these cases, you will be notified as soon as possible and may choose between:

  • Scheduling an alternative date (subject to availability).
  • Receiving a full refund (100%) of the amount paid.

2. By the Client

  • More than 48 hours notice: FREE CANCELLATION! You may request a 100% full refund.
  • Date Changes: Free of charge up to 24 hours before (subject to availability).
  • Between 48h and 24h notice: No refund will be issued, but you will receive a voucher valid for one year.
  • Last 24 hours or "No Show": No changes or refunds allowed.

Note: Leaving the activity once started due to personal reasons (such as claustrophobia or lack of adequate physical condition) does not entitle the client to a refund.

⬇RESERVATIONS CALENDAR⬇

Languages: Usually 2 languages: Spanish and English.

PRKING:

INICIO TOUR: